Give your website an assistant that answers every customer, day and night, in their own language, using only the facts you approve. It captures inquiries, passes requests to your team and connects to the systems you already use.
Fictional businesses and sample conversations, shown for illustration.
Most people who visit your website have one question. When is checkout? Is there parking? Are there seats on Saturday? Do you take my insurance? When nobody answers (at night, at the weekend, in another language, while the phones are busy) they leave. Sectorly.ai answers every one of those questions in your voice, and turns the conversation into something your team can act on.
Answer every question, capture every inquiry and act on it, at every hour and in every language.
Services, prices, hours, policies and directions, without making anything up.
Names, emails and phone numbers, collected naturally in the conversation.
Late checkouts, appointment requests and event inquiries, sent to the right team once the customer confirms.
Performances, seats, availability, menus and events, straight from your own systems.
Greet invited guests by name from a QR code, or keep an assistant for members, students or staff only.
This isn’t a generic chatbot with your logo on it. Each assistant is built from a clear picture of your business, checked by an AI Quality Check and by our team before it goes live, and it never changes until you approve the next version. You see every conversation in your own portal.
We set your assistant up the way it will really be used: we capture what you know, check it, approve it with you, put it live wherever your customers are, then help you improve it.
A short guided intake with our team, or a first draft built from your website.
You fill in a questionnaire written for your industry, in your own portal.
Quality Check spots conflicts and gaps, and asks you the questions that fix them.
We approve the version with you. That version is what your customers see.
On your website, WordPress, a hosted page, QR codes, voice and an app.
Conversations, leads and trending topics show you what to refine next.
A chat bubble on any website, a full-page chat, or an app your customers add to their phone.
Update what it knows, read conversations, export leads and manage invitations.
Add the assistant to a WordPress site with a single setting.
Your assistant answers from information you have given and approved. It is organized and checked before it is used, rather than guessed from a search through uploaded files.
Policies, facilities, services, local tips, contacts and the tricky questions your team gets asked, in twelve topics.
Locations, opening hours and contact details, with a note on when the assistant should offer each one.
Your rating, hours and recent reviews, linked from Google Maps and refreshed every day.
We can draft your assistant from your website address, or from text, links and spreadsheets you already have.
Decide which parts of your business profile each assistant may share.
Give guests, members or groups their own instructions and links.
Your assistant is never left to improvise. Every reply is built fresh from four things you control.
Who it is, how it behaves and what it must never do, fixed when you approve it.
Your knowledge, profile, hours, contacts and reviews.
What has already been said, so follow-up questions make sense.
A recognized guest’s name or group, and the page they are on, when you allow it.
All four, for every message. That is why your assistant sounds like your business and not like a search engine. It always knows today’s date and time, so an approved version never goes out of date.
Strict answers only from your information. Flexible may add well-known public facts and general tips, but never makes up prices, availability, hours or policies.
In strict mode, a question it can’t answer gets an honest reply and a way to reach your team, not a guess.
Powered by Google’s Gemini models, and moved to better models as they arrive, with no rebuild on your side.
Run your assistant on your own Google Cloud account, so AI usage is billed to you directly.
Conversations are used only to answer your customer. No AI model is trained on them.
Visitors never see the instructions behind your assistant.
It won’t surface something nobody approved, because it doesn’t search through uploaded files when it answers. It won’t change while you edit a draft. And in strict mode it won’t guess.
It looks like part of your brand, works on every device, and every change you make in your portal appears instantly, with no website update.
Your colors, icons, cover image, position and wording, with the “Powered by” line removable.
Named characters with avatars, each with their own tone and voice.
A website bubble, a full-page chat link, QR codes, and an app customers add to their home screen.
It knows the page your customer is reading, answers in context, and can point them to a better page.
A weekly schedule with holidays and an away message, in your time zone.
Past conversations resume on return, and move to another device only after an email code.
Customers can switch themes, and your brand colors carry through both.
Any reply can be read aloud, with a play button under each answer.
Customers can download their conversation, if you allow it.
Customers write or speak in their own language, and the assistant answers in it. The chat window itself is available in 12 languages, and you can adjust every label in each one.
Its own greeting and conversation starters, and automatic detection of the customer’s language.
You teach your assistant the requests that matter to your business. For each message it works out what the customer needs and handles it the right way: a set answer, a live lookup, or an action.
The exact wording for questions that must always be answered the same way.
Events in town, the weather and the news, from live search results.
Answers from a menu, timetable or news list you already publish.
Availability, bookings or orders, looked up as the customer asks.
Find the show, its seats and its prices, and bring them together in one reply.
Collects the details, confirms them with the customer, then emails the right team.
Uses tools from your other systems, and always asks the customer before changing anything.
Live answers need live data. Your assistant connects to your booking, ticketing and business systems, and we combine them into simple flows, with no code and nothing for you to host.
Booking engines, ticketing, CRMs and more. Access details are encrypted and never shown again.
Step-by-step lookups that understand “this weekend” or “next Friday”, built visually and reused across assistants.
Let the assistant use tools from your other systems, read-only or with permission to make changes.
Anything that would change data asks the customer to confirm first. Connections can be switched off at any time, and while a lookup runs the customer sees a friendly “Checking…” message, in their language.
A few examples of what teams set up.
For venues on Tessitura, your assistant answers from your live system: what’s on, which seats are free, what they cost and how to book. It recognizes the patron who is asking, and every purchase is completed on your own TNEW checkout.
Dates, running times and prices, straight from your season.
Best available or chosen seats, packages and promo codes, ready at your TNEW checkout.
Inside the chat, or already signed in from your website.
Upcoming performances and seats, and have their tickets or confirmation resent.
Membership benefits, renewal dates, gift certificate balances and ways to give.
Parking, access, dining, latecomers, bags and directions.
Payment always happens on your own TNEW checkout, exactly as it does today.
Passwords are never stored, patrons accept a privacy notice, and repeated attempts are limited.
Choose what the assistant may look up or change. Every change needs the patron’s confirmation.
Your Tessitura connection is encrypted, and you can start in a test environment.
No sign-in. For public websites.
Invited guests arrive by QR code or link and are welcomed personally. Nobody is ever turned away.
Only invited people can chat, by QR code, invitation link, or email and password.
Print a card for every room, seat or member, with your own welcome message.
One at a time or in bulk, sent before arrival, each with the guest’s own code.
Invite hundreds of guests at once, with their dates and groups.
Valid for a hotel stay, a school term or a season, with extra grace time if you want it.
Group people by room, class, tour or membership tier, and choose whether the assistant may use their name.
Guests, groups, dates and invitations in one place, with export, extend and revoke.
Your assistant collects the details you need, either before the chat begins or naturally during it, and keeps one record for each customer across conversations, with their consent recorded.
A short form before the chat, or the assistant asks naturally as it goes.
Name, email, phone, company, job title and address, plus any custom fields.
Privacy and cookie notices (we can draft them with you), and consent that asks again when it expires.
Conversations are deleted automatically after the period you set; your activity totals are kept.
Details shared over several conversations build up a single record.
When each customer accepted your policies is saved with their record.
Export customers and conversations whenever you need them.
Your customers always see the version you approved, never a draft someone is still editing. Each new version is checked by AI and by our team before it goes live.
You update your questionnaire and settings.
A quick conflict check, then you submit it for review.
Quality Check and our team review it, and ask for changes if needed.
The approved version goes live.
Next step: settle the check-out and pet conflicts, then add the spa cancellation policy before approving.
Each approval is saved as a version. Compare it with your draft, and go back in one click.
Publish by hand, or automatically as soon as a version is approved.
Rules your assistant must always follow, such as never giving medical or legal advice.
Our team reviews every new business before its assistant goes live.
Manage your assistants in your own portal. Give each person on your team access to exactly what they need.
Your questionnaire, persona and tone, greeting, links and policies.
Your languages, default language, greetings and labels for each.
The code to paste, the sites it may appear on, and a preview on every device.
Locations, hours, contact details and your Google Business Profile.
Guest lists, QR cards and invitations, and every captured lead.
Every conversation in every language, searchable and ready to export.
Decide who can see conversations, update knowledge, manage invitations or export leads, assistant by assistant. One manager can look after several businesses, and the portal is available in English and Greek.
Choose the words that matter, like “refund”, “wheelchair”, “wedding” or “allergy”, and see how often they come up and who said them.
Messages, conversations and unique visitors for any date range.
See how the assistant performs on each site it runs on.
Daily totals are kept even after old conversations are deleted.
Every industry starts from its own questionnaire and tested instructions, so your assistant is useful from day one and gets better as you add to it.
Rooms, rates, parking, pets, the spa and the restaurant, in the guest’s language, at 2 a.m.
A QR card greets the guest by name for the length of their stay, and an app on their phone opens straight to it.
Late checkout, extra towels or a taxi, collected, confirmed and sent to the front desk.
Live search for events and weather, alongside your own local tips.
What’s on, seats and prices from Tessitura, patron bookings, and every purchase finished at your TNEW checkout.
Learn more →Hours, locations, services and insurance questions answered strictly, with appointment requests captured.
Menus, allergens, opening hours and table requests, in every language your guests speak.
Private assistants by class, cohort or tier, with term-length access and printed QR cards.
Check-in instructions, house rules and local recommendations for every guest, every stay.
Learn more →Qualify inquiries, capture details and route them to the right person, with consent recorded.
Run an assistant and portal for each of your clients, with white-label options.
Products, stock questions, returns and store hours, with leads passed to your sales team.
The questions that matter for your kind of business.
A proven starting point for tone and behavior.
Our team works through it with you.
Try your assistant before your customers do.
Not one assistant for everyone, but an assistant for every business.
Conversations are used only to answer your customer. No AI model is trained on them.
Fully hosted and managed for you, and it grows with your traffic. Data is encrypted in transit and at rest.
No other business can ever see your conversations, customers or settings.
Conversations older than your retention period are deleted automatically.
Lock your assistant to your own domains.
Named accounts and an audit log of who changed what, and when.
| Team sign-in | Single sign-on for every portal, with each person’s role checked on every visit. |
|---|---|
| Guest sign-in | Invitation-only assistants have their own sign-in, re-checked against the guest’s dates every time. |
| Chat history | Conversations move to a new device only after a code sent to the customer’s email. |
| Patron sign-in | Tessitura passwords are never stored, and repeated attempts are limited. |
| Connections | Access details for your systems are encrypted, and any change to data needs the customer’s confirmation. |
| Consent | Privacy and cookie notices, and consent that expires and asks again. |
| Usage limits | If your plan’s allowance runs out, customers see a message you choose instead of an error. |
| Hosting | A scalable cloud service, fully managed by us, with HTTPS on every connection. |
| Team access | Each person sees only the assistants and features you give them. |
Every business is different, so plans are based on how many conversations you have, how many assistants you run and what they connect to. Tell us about yours and we’ll put together a proposal.
Usage is measured by message, with a live balance. If it runs out, customers see a message you choose rather than an error.
A monthly plan, or a contract with an allowance for its term.
Run your assistant on your own Google Cloud account, and AI usage is billed to you directly.
Volume, bundle, white-label and revenue-share terms are available.
Screens and conversations show Sectorly.ai with fictional businesses, people and data. Tessitura and TNEW are trademarks of Tessitura Network, Inc.; Gemini, Google Cloud and Google Business Profile are trademarks of Google LLC; WordPress is a trademark of the WordPress Foundation; other names belong to their owners and are used only to describe compatibility.
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